Support

BookerLAB offers a 30-day, no questions asked, return policy. Well, we may ask why you’re not happy with your purchase. We strive for 100% customer satisfaction, so purchases past 30 days will be considered case-by-case. If you are returning a product under our five-year warranty, please refer to our warranty policy for details.

We warrant that our products will conform to and perform in accordance with the publishes specifications and will be free of defects in materials and workmanship for the full warranty period (5 years). In the event of failure, BookerLAB will repair or replace the product or included accessories. Failures resulting from misuse, product modifications, failure to adhere to product specifications or instructions, or failure resulting from neglect, abuse, accidents, or acts of nature are not covered.

If you need to return a product for warranty or non-warranty repair or service, you must first obtain a Return Merchandise Authorization (RMA) number by contacting BookerLAB via phone at +1 864.843.4459 or via email at support@bookerlab.com. Returns for refund/credit beyond 30 days from original purchase may be charged a restocking fee.

Some of the best product ideas come from our customers, so we’d love to hear your ideas or feedback on existing products. Please understand that we cannot compensate customers for product ideas. However, we may send you some cool BookerLAB gear or even free product, at our sole discretion.

Absolutely. Many of our products are built with customization in mind, so just ask by calling us at 864.843.4459 or emailing info@bookerlab.com.

Our products are available for shipment worldwide. To discuss options for becoming a certified BookerLAB reseller, please email info@bookerlab.com.

If you are in the Carolinas, we’d love to have you visit the lab to pick up your BookerLAB order and visit with our team.

Revolution, our flagship product, is intended to duplicate the performance and function of stock Leslie motors. We accomplished that goal but aren’t yet 100% satisfied with our solution. The system is bigger, bulkier, heavier and more expensive than we want. So, we keep looking for the ideal motor. Currently we are experimenting with a few motor options for a more concise unit, and improved sound quality.

The base model VMC includes four AC outlets and is intended for bypassing a stock amplifier. The VMC-MM and VMC-MIDI both have built-in (DMM) Dual Motor Monitors for speed control via the stock amplifier. The base model VMC supports external DMM, if you wish to add it later. All three models offer external speed control via 1/4″ input jack or removable terminal block. They also add Memphis and Stop modes via 1/4″ input jack. The VMC-MIDI adds MIDI monitoring and control.

We include power the necessary power cables and mounting hardware for many installation options. The base model VMC requires external speed control, so you’ll need a half-moon switch, footswitch, Hammond CU-1, or other speed control switch. External speed control is optional on the VMC-MM and VMC-MIDI. They get speed control signals from the stock amplifier, or you can override them with a half-moon switch, footswitch, or other external switch. On the VMC-MIDI, you’ll need standard MIDI 5-pin DIN cables to connect to your console, DAW, or another MIDI device.

Currently, the VMC-MIDI ships in the default setting for Viscount Legend or Legend Live keyboard speed controls. The dip switches allow easy configuration for Nord C1, C2, Electro, Electro 2/3/4/5/6, Stage (EX), Stage 2 (EX), Stage 3, and the Hammond-Suzuki Sk1. Virtually any MIDI-enabled keyboard speed controls can be supported. Contact support@bookerlab.com for details.

Model A features a 6-pin console input while the Model B has a 5-pin console input – both intended for a Hammond console. Additionally, the Model A version needs to be ordered based on whether your console is wired for a Leslie 122 or Leslie 147. Models C and D have a 1/4″ input jack for low level inputs. And, our favorite, the Model D features a built-in Class A preamp for driving low level input sources.

We include the necessary power cable and mounting hardware for many installation options. All of the LBB models require an external speed control switch – console mounted speed controls will be ignored, unless connected directly to the LBB via the 1/4″ speed control input. The LBB also supports half-moon switch, footswitch, Hammond CU-1, and many other similar speed control switches. Depending on your setup, you’ll also need a 5-pin or 6-pin interface cable.

FlexPanels, created by BookerLAB, are a quick and innovative method of adding connectors, switches, LEDs and other interfaces to an enclosure. Rather than designing multiple enclosures to accommodate different product configurations, you can simply design FlexPanel sites into your enclosure. This allows for quick mechanical design changes. Several existing BookerLAB products feature FlexPanels and we look forward to expanding their applications.

You can use a CU1 compatible halfmoon switch or nearly any dual footswitch without LEDs. We recommend and sell the FS-2 with labels for various modes (Memphis, Stop, Fast, Slow). We also recommend the Ashby Gigger Halfmoon Switch.

A halfmoon switch has two or three positions. Normally Chorale, or Slow, is the left, Stop is the middle, and Tremolo or Fast is the right position. Since it is a single switch, it can only select Fast or Slow, and the middle position is “neither,” hence Stop.

A dual footswitch gives you Fast with one switch and Slow or Stop with the other. The fast has priority in the LBB switch logic. Turning Fast off causes the logic to reference the other switch. If it is on, that indicates Slow. If it is off, that indicates Stop.

The switch is a TRS connector for Fast (Ring), Slow (Tip), and Common or Ground.
The 1/4″ audio input is for any low level instrument input. By using a halfmoon or footswitch and the audio input, nearly any instrument can be run through a Leslie, with full speed control.

Note: The Leslie amplifier must have a EIS/TrekII relay installed, and the appropriate E/N switch set correctly to E, to enable the Stop function.